Role:

Would you consider yourself a sweet talker? If so, then it’s time to join the fab team at Hancocks Cash & Carry in Watford. Hancocks is the UK’s leading trade only Cash & Carry. We believe that work should be sweet as sugar!

We are seeking individuals who can bring their A-game and sprinkle a little magic into our vibrant and innovative environment. As part of our team, you'll have the opportunity to show your passion for confectionery at our Watford (Watford Interchange) store.

We sell thousands of sweets and treats and work with exclusive global brands to create exciting new products that will leave our customers on cloud nine.

With over 60 years of confectionery excellence, we value creativity, collaboration, and a commitment to providing a best-in-class shopping experience to all of our customers.

We are offering someone the chance to join us as a permanent, full time Retail Assistant (35 hours per week) – could you be the person we are looking for?!

Read the description below and if you're ready to make a sweet impact in the world of confectionery and roll with the best, apply now and help us continue to delight our customers!!

At Hancocks, every day is a candy-coated adventure!

Working hours for this opportunity will be 8 hours per week, shift pattern:

Thursday 16:00 - 20:00 & Sunday 9:00 - 13:00

Your typical working day will include:

So what can you expect to be doing in this retail assistant role?

• Working as part of a busy team, ensuring the best customer service is given to each customer
• Welcoming customers into the store, supporting them with their shopping experience if needed
• Providing excellent knowledge on products sold
• Helping customers with their checkout experience
• Involvement in regular stock replenishment.
• Making sure the store looks inviting and tidy at all times
• Answering customer phone calls in a professional manner
• Supporting your colleagues where necessary

Ideal Candidate:

What experience are we looking for? We would ideally like you to have some experience in:

• A retail or wholesale environment
• Cash handling / till / checkout experience
• Having good organisational skills and a grasp of basic numeracy

For this role we would also need you to have:

• The ability to communicate well at all levels.
• The determination to succeed in a fast paced environment.
• A friendly and approachable person who can build relationships with both customers and staff.

Benefits:

What can we offer you?

At World of Sweets, we’re all about mixing great people with great opportunities and we think you’ll find our culture pretty sweet! We’ve got a relaxed vibe and a team full of flavour, bringing together a delicious blend of skills and personalities.

On top of a competitive salary and pension, we offer a pick ‘n’ mix of benefits: life assurance, enhanced maternity and paternity pay, and not one but two Employee Assistance Programmes for you and your family (including free GP appointments and access to mental health professionals — no sugar-coating needed!).

You’ll also enjoy a health care cash plan, cycle2work scheme, paid volunteer days, and discounts at a variety of retailers and fitness/leisure outlets. We’re always cooking up ways to support our team, with regular in-house training on topics like mental health, menopause awareness, sexual harassment, and equality, diversity & inclusion — because we believe everyone deserves a fair share of support.

As an equal opportunities employer, World of Sweets is committed to treating all current and prospective employees equally. We don’t condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We’re passionate about creating a diverse and inclusive workplace and strongly encourage suitably qualified applicants from all backgrounds to apply and join World of Sweets!

If you would like to become part of a successful UK brand and like the idea of developing relationships with retailers in the community every day, you can apply by sending us your CV quoting ref. FT Retail Asst Bradford.